ADvantage Premiere®
Self-Service Password Reset (SSPR)
Spare your sanity by reducing high volume calls to your help desk
- Reduce ticket counts and calls to the help desk
- Users manage their own passwords
- Users unlock their own accounts
- Multi-domain support from one instance
- Enrollment reminders for users not enrolled
- Notify users when accounts lockout
- Notify users of upcoming passwords expiring
- Unlimited domains and users
- On-premise based
Easy Enrollment
As long as your Active Directory users have email addresses associated with their accounts, you can choose to notify select users manually, or let the scheduled 24-hour enrollment reminder handle it.
- Questions are set once in the Admin Panel
- Users select from the list of questions that you choose
- Each domain is independent from the other(s)
- Users can request to have their Questions/Answers profile reset
- Failed attempts of incorrect answers, renders profile locked out
Unique User Custom Notifications
Give your users confidence and control by letting them choose exactly how they want to stay informed about activity on their enrolled account. The ADvantage Premiere®
Self-Service Password Reset (SSPR) Manager includes a flexible set of notification options designed to keep them aware of important security‑related notifications without overwhelming their inbox.
Simplistic Dashboard
Once users sign in, they’re welcomed into a clean, intuitive dashboard designed to put essential self-service functionality right at their fingertips. Everything they need to manage their account, stay protected, and keep their credentials up to date is organized in one convenient place. Standard users do not see the Admin Panel, only members in the specified group can view it.
- Reset Passwords Quickly and Safely
- Unlock Their Account Instantly
- Manage Notification Preferences
- Access the Admin Panel (For Authorized Members)
Users who belong to the designated password‑manager admin group gain access to a powerful Admin Panel. From there, they can oversee user activity, manage enrollment, and customize the email templates which are sent out to their respective users.
📊 Comprehensive Reporting & User Insights
What you can report on?
The ADvantage Premiere® Self-Service Password Reset (SSPR) Manager reporting tools give administrators clear visibility into user activity and enrollment status across the entire system. Whether you’re monitoring and tracking enrollment, or identifying users who need attention, the reporting features delivers the information you need in a clean, actionable format.
Active User Overview
Generate a complete list of all active users, including key security details such as last login date, most recent password change, lockout status, enrollment status, and enrollment date. This makes it easy to verify that users are staying up to date and following security best practices.
Users Without Email Addresses
Quickly identify accounts that are missing email addresses — a critical requirement for notifications, password resets, and secure communication. This report helps administrators close gaps before they become security risks.
Enrollment Status & Manual Reminders
View which users are fully enrolled and which still need to complete their setup. Administrators can also send manual enrollment reminders directly from the report, ensuring users stay on track with required security steps.
Domain‑Based Filtering
Sort and filter reports by a single domain or view all domains at once. This flexibility makes it easy to manage large or multi‑domain environments and focus on exactly the segment you need.
Customize Email Templates
Most competitors give you stock out of the box emails for notifications, which is a great start. But, what if you wanted to customize them with your own. With ADvantage Premiere® Self-Service Password Reset (SSPR) Manager you can, with ease.
- Fully supports HTML
- Live preview when editing HTML text area
- Customize the subjects of available templates
- Use designated placeholders for prebuilt parameters
- If you may have made a mistake, you can revert.
